Privacy Policy

Last updated: January 2025

1. Introduction

Aethelgard Horizons ("we", "us", "our") is dedicated to maintaining the privacy of site visitors and customers. This Privacy Policy outlines which personal data we gather, the reasons for collection, and our practices regarding it throughout your interaction with our platform and offerings.

2. Your Rights

Within the bounds of relevant regulations, you have the right to seek access, modification, removal, limitation or transferability of your personal data, and you may decline specific types of processing. To assert these rights, please reach out using the contact information provided herein.

3. Changes

We may update this Policy from time to time. The latest version will always be available on this page with the updated date.

4. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

5. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

6. Sharing and Disclosure

We may distribute personal data to licensed payment processors, identity verification and compliance partners, server hosting providers, legal and financial consultants, and governmental agencies if mandated by legislation. We do not trade or monetize personal data.

7. How We Use Your Data

• For the purpose of confirming who you are and meeting legal and regulatory requirements.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• To communicate with you regarding your account, updates and support requests.
• To send marketing communications where you have consented (you may opt out at any time).

8. Data Retention

We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.

9. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

10. Security

We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.

11. Information We Collect

• Identity data - full name, birth date, state-issued identity documents required for account creation and KYC/AML verification.
• Contact data - contact email, telephone number, mailing address.
• Financial data - financial payment information, record of transactions, documentation regarding funds origin.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

12. Contact

For privacy questions or to exercise your rights, contact the Aethelgard Horizons Data Protection team via our contact page.

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